Refund and Cancellation

Cancellation of Membership Renewal/Registration:

1. Time Limit: Members may be allowed to cancel their membership renewal within a specific timeframe, such as 24 hours, before the renewal date.
2. Cancellation Process: Specify the process members need to follow to cancel their membership renewal, such as submitting a written request, contacting customer support.
3. Auto-Renewal: If the membership is set to auto-renew, clearly state that members need to cancel before the renewal date to avoid being charged for the next term.

Refund Policy:

1. Time Limit: Outline the timeframe within which members can request a refund for their membership renewal payment. This period is commonly within a day after the renewal date.
2. Eligibility for Refund: Refunds may be provided if the member cancels within the specified time limit or if there are exceptional circumstances.
3. Refund Process: Contacting customer support, or sending an email to the designated refund department.
4. Refund Amount: Refund amount will be 50% of the Total amount.